Privacy & Policy

Effective Date: 28-06-2025

This privacy and policy describes how VENTEJ TECHNOLOGIES collects, uses, and shares information about you when you use our product Yanthura/Yanthura-HMS(Product/Service). Please read this policy carefully to understand our practices regarding your information and how we will treat it.

Information We Collect

• Personal Information: When you use our Service, we may collect personal information such as your name, email address, phone number, and any other information you voluntarily provide to us.
• Usage Data: We may also collect information about how you use our Service, including your IP address, browser type, pages visited, and other usage data.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our Service;
• To improve, personalize, and enhance your experience;
• To communicate with you, either directly or through one of our partners, including for customer service, to provide updates and other information relating to the Service, and for marketing and promotional purposes;
• To process your transactions and fulfill your requests;
• To comply with legal obligations.

Sharing Your Information

We may share your information with third parties under the following circumstances:

• With service providers who help us operate our Service and assist us in providing, improving, and marketing our products and services;
• With affiliated companies;
• With third parties in connection with a merger, acquisition, or sale of assets;
• With law enforcement agencies, governmental officials, or other third parties when we are required to do so by law, or when we believe in good faith that the disclosure is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of our Terms and Conditions.

Security of Your Information

We take reasonable measures to help protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. We implement industry-standard security practices to protect your personal data

Payment policy

At Yanthura we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website and services

Refund & Cancellation Policy

We at Yanthura strive to ensure customer satisfaction. This policy outlines the conditions for refunds and cancellations

• Refunds
  • Refunds are provided only for duplicate payments, technical failures, or incorrect billing
  • Requests must be submitted within 7 days of the transaction
  • Approved refunds will be credited back to the original payment method within 7–10 business days
• Cancellations
  • Cancellations are accepted before service confirmation or processing
  • Once a service is delivered or confirmed, cancellations will not be entertained
• Contact for Refunds
  • To request a refund or cancellation, contact us at info@yanthura.com with your transaction ID and reason

Information We Collect

Personal information (name, email, phone number, etc.). Payment details (processed securely via Razorpay or other gateways). Usage data through cookies and analytics tools

How We Use Your Information

To provide, operate, and improve our services. To process transactions and communicate updates. To ensure compliance with legal and regulatory requirements

Third-party Disclosure

We do not sell or trade your information. Data may be shared only with trusted partners for essential services (e.g., payment gateways).

Your Choices

You can choose not to provide us with certain information, but that may result in you being unable to use certain features of our Service.

Changes to This privacy and policy

We may update our privacy and policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this policy.

Contact Us

If you have any questions about our privacy and policy, please contact us at:
VenTej Technologies
Email: info@yanthura.com
Phone: +918247725628